Last updated: 23 June 2026
This policy explains how The Butcher in the Wood ("we", "us", "our") collects and uses your personal data when you visit our website or get in touch with us. We are the data controller for the information described below.
Who we are
The Butcher in the Wood, 29 Station Approach, Hinchley Wood, Esher, Surrey, KT10 0SR. You can reach us on 020 8398 7678 or through our contact page.
The information we collect
We only collect what we need:
- When you contact us through the site — for a catering or hog-roast enquiry we collect your name, email, phone number, event details and any message you send.
- When you browse the site (only if you accept cookies) — anonymous usage information such as the pages you view, your approximate location and the type of device and browser you use, collected via Google Analytics.
We do not take payments on this website and we do not knowingly collect information from children.
How we use it, and our lawful basis
- To respond to your enquiries and provide quotes — on the basis of our legitimate interest in answering you and taking steps towards a possible booking.
- To understand and improve the website — only with your consent to analytics cookies.
Who we share it with
We never sell your data. We use a small number of trusted service providers who process data on our behalf:
- Web3Forms — delivers website form submissions to our inbox. See the Web3Forms privacy policy.
- Google Analytics (Google LLC) — website analytics, loaded only after you accept cookies. See Google's privacy policy.
- Railway — hosts the website.
Some of these providers may process data outside the UK; where they do, they are required to protect it to UK standards.
Cookies
We use a small number of cookies and similar technologies. Non-essential cookies are only set after you accept them. Full details are in our Cookie Policy.
How long we keep it
We keep enquiry messages for as long as needed to deal with your request and for a reasonable period afterwards, then delete them.
Your rights
Under UK data protection law you have the right to access, correct, delete or restrict the use of your personal data, to object to certain processing, to data portability, and to withdraw consent at any time. To exercise any of these, contact us using the details above.
If you are unhappy with how we have handled your data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Changes to this policy
We may update this policy from time to time. Any changes will appear on this page with a revised "last updated" date.